{"id":9,"date":"2026-08-21T08:22:12","date_gmt":"2026-08-21T08:22:12","guid":{"rendered":"http:\/\/fineprintworks.com\/?page_id=9"},"modified":"2026-09-29T10:17:24","modified_gmt":"2026-09-29T02:17:24","slug":"remboursement_retours","status":"publish","type":"page","link":"https:\/\/fineprintworks.com\/fr\/refund_returns\/","title":{"rendered":"Politique de remboursement"},"content":{"rendered":"<h2>Return &#038; Refund Policy<\/h2>\n<h3>Produits imprim\u00e9s personnalis\u00e9s<\/h3>\n<p>All custom-printed products are made-to-order and cannot be returned or exchanged for a change of mind, incorrect design submitted by the customer, or size selection error.<\/p>\n<p>Please verify your design, size, and shipping information carefully before completing your order. We provide free design templates to ensure your artwork meets production specifications.<\/p>\n<h3>Quality Issues<\/h3>\n<p>If you receive a product with manufacturing defects, print errors, or damage caused by production, please contact us within 7 days of delivery at <a href=\"mailto:support@fineprintworks.com\">support@fineprintworks.com<\/a>.<\/p>\n<p>To process a claim, please include:<\/p>\n<ul>\n<li>Your order number<\/li>\n<li>Photos of the defective product<\/li>\n<li>Photos of the original packaging<\/li>\n<\/ul>\n<p>Upon verification, we will offer a reprint at no additional cost or a full refund to your original payment method.<\/p>\n<h3>Refund Processing<\/h3>\n<p>Approved refunds will be processed within 3-5 business days. Refunds will be credited back to your original payment method. Depending on your bank or payment provider, it may take an additional 5-10 business days for the refund to appear in your account.<\/p>\n<h3>Order Cancellation<\/h3>\n<p>Orders can be cancelled free of charge within 12 hours of placement, before production begins. To cancel your order, contact us with your order number.<\/p>\n<p>Once production has started, orders cannot be cancelled.<\/p>","protected":false},"excerpt":{"rendered":"<p>Return &#038; Refund Policy Custom Printed Products All custom-printed products are made-to-order and cannot be returned or exchanged for a<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/fineprintworks.com\/fr\/wp-json\/wp\/v2\/pages\/9","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fineprintworks.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fineprintworks.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fineprintworks.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fineprintworks.com\/fr\/wp-json\/wp\/v2\/comments?post=9"}],"version-history":[{"count":2,"href":"https:\/\/fineprintworks.com\/fr\/wp-json\/wp\/v2\/pages\/9\/revisions"}],"predecessor-version":[{"id":69,"href":"https:\/\/fineprintworks.com\/fr\/wp-json\/wp\/v2\/pages\/9\/revisions\/69"}],"wp:attachment":[{"href":"https:\/\/fineprintworks.com\/fr\/wp-json\/wp\/v2\/media?parent=9"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}